Frequently asked questionsHow can we help you?
Command and data handling systems
- A full software development kit is provided by default with low-level access to the OBC peripheral drivers.
- When you purchase other ISISpace subsystems, flight-proven libraries can be provided optionally to accelerate your flight software development with high level functionalities built on top of the OBC drivers
Placing an order
We always strive to respond to your inquiry within 1-3 working days.
Standard payment terms for most subsystems are 50% on order confirmation and 50% upon delivery. For high-value items, an intermediate payment milestone will be applicable. For solutions and services, a milestone-based payment plan applies.
Standard payment terms for most subsystems are 100% up on order confirmation. For high-value items, please refer to the General Terms and Conditions or contact us directly at firstname.lastname@example.org.
The lead times vary with the complexity of the product on order. You can check the average lead times for standard products on the product pages, typically ranging from 4 to 12 weeks. For specific lead time information please contact our sales department and request a quotation through email@example.com.
We aim to keep you updated on progress on a regular basis. You can always send a request for an update to your sales representative or to firstname.lastname@example.org. Please make sure you include your order reference.